Career Preparation and Planning
The purpose of this award is to equip the learner with the knowledge, skill and competence to enable the learner to prepare for further education or employability, and to develop an achievable career plan based on knowledge of self, demonstrating capacity to work under direction
Team Leadership & Development
This award aims to equip the learner with the relevant knowledge, skill and competence to work as an effective leader and member of a team, independently and or in a supervisory capacity.
Customer Service
This Customer Service course will allow you to gain an understanding of customer service with a focus on customer needs and effective communication skills.
The purpose of this award is to equip the learner with the knowledge, skill and competence to provide effective customer service within a work, social or voluntary environment, operating independently or while under general supervision. The course places emphasis on effective communication, behaviour/attitude as well as constructive and active listening.
Communications
The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to communicate verbally and non-verbally in a comprehensive range of everyday tasks and in work-related tasks independently and/or in a supervisory capacity.
Personal and Professional Development
The purpose of this award is to equip the learner with the knowledge, skill, and competence to utilise a range of advanced personal and interpersonal skills in variety of personal, civic and specific vocational contexts, operating autonomously and or in a supervisory capacity.